FAQ
Q: Is this website legit or Are those products authentic ?
A: Our products are come from brand officials and we are also official resellers for those brands. Additionally, we are a legal company registered in Hong Kong SAR, and it is strictly prohibited to sell counterfeit products.
Q: How long Does shipping takes ?
A: It takes 1-3 business days to process your order, 5-10 days to deliver. However, there is possibility that the delivery can be delayed due to flight control or weather influence.Shipping Policy
Q: Where does MADA IN CHINA shipping covered ?
A: We ship worldwide.
Q: May I return or exchange if size does not fit ?
A: Detail can be found in our Refund Policy
Q:Will there be extra tax for my order?
A:Normally it will not be charged extra duties but it mostly depends on local customs.
Q:How does centimeter convert to inch?
A:1cm=0.39inch
Q:Do we have offline stores?
A:No, we only provide online shopping services.
Q:Why did I get a refund?
A:We email inform our customers when the product is a pre-order item or out of stock. If you did not receive the mail from us, it might be spammed by your mailbox.We issue a refund if the product you have purchased is sold out.